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Text alignment issues

5 years ago · Last reply by SiteOrigin 5 years ago

On my homepage I have images and text below aligned as ‘centre’ this has always worked fine but I logged on today and all the text underneath the images have defaulted to the left… No idea why.. I have tried to create a new row with a new widget and selected centre and it still aligns to the left.
Have checked the padding its not that either.. Strange as it was working fine for weeks and then all of a sudden changed itself.

Any help would be greatly appreciated (also I know nothing about coding hence using the sitebuilder so please offer a simple solution :) )

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Replies

18
  1. SiteOrigin 5 years, 1 month ago

    Hi Alice

    Thanks for posting.

    Do you have a public URL where we can take a look at what’s going on?

  2. Alice Amor 5 years, 1 month ago

    Hi,

    yes it’s http://www.olaiamonochrome.com/

    Thank you

  3. SiteOrigin 5 years, 1 month ago

    Thanks for the link. At SettingsPage BuilderWidgets, has the Widget Title field been edited? Is the class name still present? The default value is:

    <h3 class="widget-title">{{title}}</h3>
  4. Alice Amor 5 years, 1 month ago

    Hi,

    I have just checked and it is;

    {{title}}

    should I change it to what you sent?

    Thanks
    Alice

  5. Alice Amor 5 years, 1 month ago

    I dont know why that didnt work.. It is;

    {{title}}

  6. Alice Amor 5 years, 1 month ago

    {{title}}

  7. Alice Amor 5 years, 1 month ago

    It wont let me paste it for some reason, I have screenshot but also wont let me add a picture in here

    It is the same as what you sent minus the class=”widget-title”

  8. SiteOrigin 5 years, 1 month ago

    Hi Alice

    You can use sharing sites like Imgur.com or Google Drive to send us screenshots here on the forum.

    The Widget Title field should ideally match the text I sent previously. Does the pasting issue persist if you temporarily deactivate all plugins not authored by SiteOrigin?

  9. Alice Amor 5 years, 1 month ago

    I have copied what you wrote and the text alignment issues still remains. Do you know how to resolve this and get it back to centre alignment?

    Also, how do I know which plug ins aren’t authorised by Siteorigin?

  10. SiteOrigin 5 years, 30 days ago

    Hi Alice

    In your plugins list the author is written below each plugin name. SiteOrigin authors Page Builder by SiteOrigin, the SiteOrigin Widgets Bundle, and SiteOrigin CSS. There are a few others but those are our main plugins.

    Try clearing your caching plugin, any change? If not, temporarily deactivate your caching plugin along with all plugins not authored by SiteOrigin, any change in that state?

  11. Alice Amor 5 years, 30 days ago

    Hi,

    I have now tried both, I deactivated the Cache Plugin, then one by one I deactivated every single Plugin and the problem did not resolve?

    The text is still to the left.. I just don’t get it as I hadn’t even been on there changing anything etc. I just logged on one day and it had changed itself and now will not go back

  12. SiteOrigin 5 years, 30 days ago

    Please, could you take a screenshot of the field at SettingsPage BuilderWidgetWidget Title, upload it to imgur.com or Drive or any sharing site and send us the link? Thanks.

  13. Alice Amor 5 years, 30 days ago

    Hello

    Never used this site but hope this works… Let me know

    https://imgur.com/a/6oaCxgT

  14. SiteOrigin 5 years, 30 days ago

    Thanks. The class name is missing. Please, try restoring this this field to its default value:

    <h3 class="widget-title">{{title}}</h3>
  15. Alice Amor 5 years, 30 days ago

    Hi,

    I tried this already. I copy and pasted what you sent and it defaulted back so then I typed it in manually and it defaults back as soon as I save it?

  16. SiteOrigin 5 years, 29 days ago

    Hi Alice

    When you ran the plugin conflict, were you checking to see if this situation resolved? The field shouldn’t be reverting back. Does the issue persist if you temporarily deactivate all plugins except for Page Builder and then go to SettingsPage BuilderWidgets and enter the default widget title text? If the field still removes the class name, temporarily switch to a default theme like Twenty Twenty while keeping all plugins deactivated except for Page Builder. In that state, does the Widget Title field save the correct text when you insert it and save?

  17. Alice Amor 5 years, 27 days ago

    Ok I have tried that and still no luck….

  18. SiteOrigin 5 years, 26 days ago

    Hi Alice

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:

    Private Snippet

    Just navigate to UsersAdd New in your WordPress admin. Enter siteorigin for the username and Private Snippet for the email address. Make sure you’ve selected Administrator for the role and enabled the Send Password field so we receive the details.

    Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.

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