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Sub-menus not working on mobile devices.

Open 9 replies themetheme-vantage
DaveOBrien
10 years ago · Last reply by DaveOBrien 10 years ago

I’ve recently built a site using the Vantage theme, I’m very impressed by how smooth it works but unfortunately the sub-menus won’t work on mobile devices. The sub-menus was one of the main reasons I went for this theme so I’m hoping I can get this to work.

URL: http://www.daveobrienphotography.com/

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Replies

9
  1. Magus Staff 10 years, 10 months ago

    Hi Dave

    It looks like you have responsive menu disabled for mobile viewing. Please navigate to Appearance->Theme Settings->Navigation and select the option for responsive menu and save. The submenus should then be available for mobile users.

    Let us know how you get on

    Magus

    • DaveOBrien 10 years, 10 months ago

      Just checked there, is that option is only available to premium members. Can you let me know ASAP as I want to finish my website and start promoting it.

      Regards.

      Dave

  2. DaveOBrien 10 years, 10 months ago

    Just checked there, is that option is only available to premium members.

    Regards.

    Dave.

  3. Magus Staff 10 years, 10 months ago

    Hi Dave

    Yes, I am afraid that this option is only available in the premium version. You can upgrade either through Appearance->Premium Upgrade to pay by PayPal, or via https://gumroad.com/l/nnpF to use the alternative method.

    Hope this helps

    Magus

    • DaveOBrien 10 years, 10 months ago

      Magus.

      I’ve now purchased and downloaded the premium pack, how do I activate it.

      Dave.

  4. Magus Staff 10 years, 10 months ago

    Hi Dave

    If you purchased through Gumroad you will need to wait for the confirmation email from SiteOrigin which will include your activation code. This may take up to 24 hours as orders are processed manually. If you ordered through the Paypal method then you should receive a confirmation email within a few minutes.

    When the premium download is installed and activated navigate to Appearance->Theme Settings->Premium and enter your activation code.

    Let us know how you get on

    Magus

    • DaveOBrien 10 years, 9 months ago

      Yes, I purchased through Gumroad. I assume instructions will be attached to the email when it is sent out.

      Dave.

    • DaveOBrien 10 years, 9 months ago

      Magus, I’ve now updated to Vantage Premium and my site is working fine on the my android mobile phone. I then tried my android tablet device and it’s still the same. Just wondering is there anything else I can do.

      Thanks.

      Dave.

  5. DaveOBrien 10 years, 9 months ago

    Magus.

    I still haven’t received an activation email and it’s just gone past the 24hr mark, can you please advise as to my best action.

    Dave.

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