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I am currently using the vantage premium theme and when I shrink my browser width down to tablet/mobile size the menu disappears and is only visible when I hover over the links. It does appear when I scroll down the page and the sticky menu appears.
I have disabled all of my plugins and there is still a problem so it is not a problem with any of my plugins.
Thanks for any replies
Hi Matt
Thanks for running Vantage.
Please send through a link and we’ll take a look.
This is a private message.
Hi Andrew
Thanks for the reply.
The site is currently being hosted locally using MAMP so I can’t give you a web address or an admin login. Would screenshots be okay even though these probably are not ideal.
Thanks for the info. Please try running through a few troubleshooting steps:
1. Dashboard > Updates: run any pending updates.
2. Temporarily de-activate all non-SiteOrigin plugins. If there is a change then re-activate your plugins one at a time while checking the issue.
3. Running a child theme? Revert to the parent.
4. Using Custom CSS? Remove it temporarily and re-test.
Hi Andrew
I have tried the above suggestions and still have a problem. Any other suggestions.
Please post a link to screenshots and I’ll try see if I can see anything.
Hi Andrew
The first screenshot shows what the site is like at full screen and this is okay:
http://tinypic.com/r/otet1z/8
this is what the site looks like when I resize the browser to roughly tablet size where it only shows when I highlight it: http://tinypic.com/r/243opba/8
I have realised that this is because I have white text on a white background. If i change my page background to black for example then the menu shows up when i resize it. The below screenshots show what the site now looks like in all three device types:
http://tinypic.com/r/2mezqxg/8
http://tinypic.com/r/2ir0qj4/8
http://tinypic.com/r/sbn8ko/8
Ideally I want the menu to look like it does in the first screenshot. I did previously have the menu below the logo but after possibly changing some settings it is now it is above the logo, I am not sure if this is part of the problem.
Under theme settings > Layout I currently have responsive layout ticked and the width as full screen. Under theme settings > navigation I have responsive menu and sticky menu ticked.
I am only able to edit the website in the next hour and then won’t be able to edit it until Monday morning so would appreciate a response in the next hour if this is possible.
To add to the post above if I change the layout bound to boxed rather than full width this is what the site looks like on all three device types:
http://tinypic.com/r/2mxewhu/8
http://tinypic.com/r/256xuoh/8
http://tinypic.com/r/25qbqbn/8
This makes me think it might be a problem with the use of the full width layout although I am unsure how to fix this.
Sorry Matt, I’ve never seen this before so it’s really hard to guess what might be the problem without inspecting the source.
Any chance of throwing a copy online?
https://wordpress.org/plugins/duplicator/ would be the fastest method that I know of. Do you have a server you can do this on?
I will see if I can get it online sometime on Monday.
Thanks Matt