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SSL Error on installation attempt

Resolved 3 replies themetheme-vantage
11 years ago · Last reply by Andrew Misplon 11 years ago

I’m having an issue installing the Vantage theme.

Here’s the error I get:

Installing Theme: Vantage 1.2.3
Downloading install package from http://wordpress.org/themes/download/vantage.1.2.3.zip…
Download failed. SSL certificate problem, verify that the CA cert is OK. Details: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed

So far I’ve only seen this with this theme.

I found this comment:
“I would still like to see the developer properly include a cacerts.pem with the plug-in.”
In a thread discussing a similar problem someone else is experiencing as described here:
https://wordpress.org/support/topic/ssl-certificate-problem-1

Is this something that could be solved on your side?

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Replies

3
  1. Andrew Misplon Staff 11 years, 3 months ago

    Hi crb

    You could try a manual installation. You can download the theme from https://wordpress.org/themes/vantage and install from Appearance > Themes > Add New: Upload Theme.

  2. crb 11 years, 3 months ago

    Manual install worked… thanks for the quick workaround!

    I will followup with our hosting service to fix it server side for future themes/plugins that demonstrate this error.

    CRB

  3. Andrew Misplon Staff 11 years, 3 months ago

    Glad that did the trick for now.

    This is the first time I’ve seen this come up. As a result I don’t think there will be any changes to theme setup from our side. Hopefully wordpress.org can be marked as a safe source or something to that effect, by the hosts.

    All the best.

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