Hello. I have just purchased the vantage premium theme because I think is one of the best out there but I am having a problems with social media icons. The default vantage icons do not work if i put it in the widget. Neither other plug ins work. I would appreciate some help!!
Thanks!!
Social media icons in widget not showing> Vantage premium
This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.
Hi riorikka
I have just checked your site and can see social media icons in the right sidebar. If they do not show up for you it may be a page caching issue. Please try holding down ctrl/cmd and shift whilst you refresh the page, or open the page in a new incognito window.
If this is not the issue you mean can you please supply more information.
Let us know how you get on.
Magus
Hello Magus, thanks for the reply! I tried what you told me to do but i still cannot see them. I also tried on my phone and other laptop and used different browsers. Nothing. Basically any plug in I use it wont show social media. i tried uninstall them and re install them but nothing. I am not sure what to do or to explain in details as I am pretty new here. Any help will be awesome!
Hi riorikka
I have just tried to look at your site again and am getting an error 500. This is usually a server issue. On your site are you using any caching plugins. If so it may be worth either disabling them or cleaning the cache and testing again. When I looked earlier there was a SiteOrigin Social Media widget being displayed in the side panel of the home page.
Hope this helps
Magus
Hi Riorikka
I have also looked at your site and can see the 3 social media icons present. Did you have this solved? Kindly confirm
@Magus as always much appreciated :-)
Hello everybody and thanks for the help! Magus guided me to the possible solution and i found out that it is a problem of my chrome browser on all my devices. Weird. But if I use firefox for example social media shows. I am not sure what would be the problem but looks like is not a wordpress isuue.
Thanks again! Problem solved.
Perfect :-)
Always feel free to open a new thread whenever you require support
Cheers