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snapshot theme

Resolved 6 replies themetheme-snapshot
11 years ago · Last reply by Andrew Misplon 11 years ago

I started with the basic snapshot theme. Then I signed up for your news letters to get the snapshot plus, I downloaded the theme then uploaded it to my site. and its not working. Is there a simpler way than deleting the basic theme then uploading the snapshot plus?
If there is an easier way please tell me.
I like the theme to use for my photography, I think it would work well.
Thank You, Michael

URL: http://lynnmichaelphotography.com

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Replies

6
  1. Michael B 11 years, 5 months ago

    I teried to install the plus theme twice and it said that the style.css was not there.
    he package could not be installed. The theme is missing the style.css stylesheet.

    Theme install failed.

  2. davidevans 11 years, 5 months ago

    I’ve had the same issue, followed the instructions (and several variations I could think of). I don’t think the download ZIP has all the files necessary. The closest I’ve got was with a manual upload to the server where it says “The following themes are installed but incomplete. Themes must have a stylesheet and a template.” – which is the same thing it complains of if you try and upload through the interface.

  3. dsdw 11 years, 5 months ago

    Same thing here.

  4. Greg Priday Staff 11 years, 5 months ago

    Hi Everyone

    Sorry for the mistake here. Snapshot Plus is actually a plugin. You need to make sure you have the free version of Snapshot installed, then navigate to Plugins > Add New and upload the ZIP file of Snapshot Plus.

  5. davidevans 11 years, 5 months ago

    Hi Greg – thanks, that’s all working now. Appreciate the quick response.

    • Andrew Misplon Staff 11 years, 5 months ago

      Hi davidevans

      Glad to hear you made progress here. All the best with your site.

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