We recently updated our website to the latest version of WordPress. Before the update, the slider widget just beneath our menu bar was showing both images (our book covers) and text (book titles and a short summary of the book with a “read more” option). Since the update, the slider is only showing the book cover images and the book titles (which are the page titles, as far as the structure of the site goes). No summaries are showing up.
Is anyone else experiencing this problem? I’m afraid I’m not very web savvy. I can work my way around plugins and very basic code, but other than that I’m kind of useless. I’d be most grateful for any help you can offer!
The website: http://vagabondvoices.co.uk
We’re running the latest versions of both WordPress and Vantage.
Hi Dana
Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:
[email protected]
Just navigate to Users > Add New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the “Send Password” field so we receive the details.
Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.
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Hi Andrew,
Thank you so much for your reply! I’ve set up a temporary admin account for you. It didn’t give me the option to send you a password, but if you don’t receive anything, you will at least be able to have a new one sent you at the address you provdided.
I know this is a different thread, but while I’ve got your attention, I’ve been struggling with this issue for a long time and haven’t been able to get anyone to respond to it: Thread: Connecting a page to a post loop with a numerical category (cat=12, for example)
I’d be most grateful for any advice you can offer!
Thanks again!
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Andrew, were you able to find anything? I hope I’m not being pushy … it’s been 2 weeks and I’m just wondering if I need to leave the user login open/ if anything can still be done, or if I need to start searching for some other resolution.
So sorry about that. Not pushy at all. You’re welcome to bump us if this kind of things happens. Very rare. Sincere apologies. This fell through the cracks. Let me check now.
Apologies again.
Just taking a quick look at the slider loop at a code level. The slider loop is what you’re using at the top of your home page content. This loop only displays The post thumbnail (featured image) and the post title. I’m not sure where content would have been coming from previously.
I know these will look complicated, but just reference purposes.
Here is the slider loop at 1.4.2:
https://themes.svn.wordpress.org/vantage/1.4.2/loops/loop-slider.php
Here is the slider loop at 1.4.4 after the update:
https://themes.svn.wordpress.org/vantage/1.4.4/loops/loop-slider.php
The important bits are:
<?php the_post_thumbnail('vantage-slide'); ?>That pulls the featured image from the post.
And:
That pulls the post title. There isn’t anything after that to pull a post summary/excerpt.
Ah! Ok, I think what happened was the person who worked here before me must have modified the code so that a chunk of the body from the page was showing as well. I mistakenly assumed it was part of the slider because it looks so naked with just the title, now that I’m used to the text being there beneath the title.
Am I understanding it correctly, that if I want to get that body back, I’ve got to custom code it in?
If I’m right, I know it’s not within Siteorigin’s time abilities to tell me how to do it, but I’d be most grateful for a link to a page that might get me started in the right direction! And in any case, I’m most grateful for the time you took to look into that for me, thank you!
P.s. Did you see my link to another forum post I had that hasn’t received any attention? Is there a way I can get some attention on that question? Thread: Connecting a page to a post loop with a numerical category (cat=12, for example)
Am I understanding it correctly, that if I want to get that body back, I’ve got to custom code it in?
I wish I could say. It sounds like it. To confirm, we’re talking about the slider template in the Post Loop widget. This is different to the SiteOrigin slider widget. The slider template in the Post Loop widget doesn’t pull any post content. However, this template could easily be extended in a child theme.
Is it possible it was extended before but the work wasn’t saved in a child theme meaning it was overwritten when you updated your theme?
I’ll look at your other thread ASAP.
Basically, you need to use a child theme:
https://siteorigin.com/wp-content/uploads/2015/03/vantage-child-starter.zip
Create a folder called “loops” in the child theme. Copy loop-slider.php from the parent theme loops folder to the child theme loops folder. Copy, not cut.
Add the_excerpt below
https://codex.wordpress.org/Function_Reference/the_excerpt
Thank you so much Andrew! Yes, we’re talking about the slider template in the Post Loop widget. I’ll follow your instructions, thanks again I really appreciate it!
For sure :) Hope you’re able to resolve.
I got it working thanks to the code you sent over! But I ended up having to add it directly to the loop-slider.php file in the main theme folder (I’m not sure if that’s the correct technical term for that), because for some reason adding the child theme folder had no effect.
I tried clearing my cache and de-activating the Super Cache plugin (apparently that’s an issue?) but nothing worked, so I finally gave up and added it to the main theme folder.
Gotta spend some more time learning the ropes. I’m sure it’s an easy fix.
Thanks again so much for your help!
Nicely done.
If at some point you want to check out why this didn’t work from the child theme, let me know and we could take another look.
All the best.
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Hi Andrew,
I’m sorry for my belated response. That would be amazing, thank you so much! I had deleted the previous siteorigin admin account, but now I’ve set up a new one as per your previous instructions. I hope that’s okay? (I’m sorry for the hassle. I thought the case was closed so I figured I’d better close down the account.)
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Sorry, I’ve run into a problem resetting our password, please, could you reset it manually and send it to use using Private Reply. Thanks.