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Slider still not working on Firefox after WordPress 5.5 update

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zoef
5 years ago · Last reply by Andrew Misplon 5 years ago

I saw an update had been released to the widget bundle to fix this issue but I am still seeing the problem on my own sites and your own site.

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Replies

23
  1. Andrew Misplon Staff 5 years, 6 months ago

    Hi zoef

    Thanks for reaching out.

    I hadn’t run the update on the demo server yet, please, check now. https://demo.siteorigin.com/premium/lightbox/.

    If the issue is persisting on your site, please, send a link. Thanks.

  2. zoef 5 years, 6 months ago

    All looks good on the demo server now.

    My site still has issues

    https://zoefeast.com/

    There should be a slider on home page to the right of surface designer.

    I am using Version 1.17.5 of widget bundle and Version 2.11.2 of builder.

    Also have the same issues on this site

    https://www.gcequities.com/

  3. Andrew Misplon Staff 5 years, 6 months ago

    Thanks. Please, could you send us this layout https://zoefeast.com/. In Page Builder click LayoutsImport/ExportDownload Layout. Upload the JSON file to WeTransfer.com or any cloud sharing site and send us the link. Thanks again.

  4. Andrew Misplon Staff 5 years, 6 months ago

    I think we’ve found the issue, I’ll send a beta copy to test with in a bit. Thanks.

  5. zoef 5 years, 6 months ago

    Do you still need layout?

  6. Andrew Misplon Staff 5 years, 6 months ago

    I don’t think so, let’s save that for if this beta version doesn’t work. I’ll get to this ASAP, just need to finish up another task quickly.

  7. zoef 5 years, 6 months ago

    perfect…thanks!

  8. Andrew Misplon Staff 5 years, 6 months ago

    You can follow along https://github.com/siteorigin/so-widgets-bundle/pull/1124 if you’re interested. I can’t recreate the original issue so I can’t confirm this fix is working just yet. If you want to give it a try, please, find a copy here . With the ZIP file on your desktop, deactivate and delete the Widgets Bundle. Install the ZIP from PluginsAdd NewUpload PluginActivate. If you run into any issues, delete the Widgets Bundle and re-install the production version from PluginsAdd New using the search field.

  9. zoef 5 years, 6 months ago

    Uploaded the beta version and the issues continues. Let me know if you would like me to try anything else.

  10. Andrew Misplon Staff 5 years, 6 months ago

    Thanks for trying. Alex will update me when he’s back online. We’re in different time zones but will resolve this with urgency. There will be an update for the Widgets Bundle tomorrow for sure. Sorry for the hassle.

  11. Andrew Misplon Staff 5 years, 6 months ago

    Sorry for the hassle. If you could send a JSON export for the page in question, we’d appreciate it. Thanks!

  12. zoef 5 years, 6 months ago

    just emailed you

  13. Andrew Misplon Staff 5 years, 6 months ago

    Hi, thanks. Which email address did you use? If you could upload it to wetransfer.com or any public location like Drive, that would be most appreciated. Thanks.

  14. zoef 5 years, 6 months ago

    Try this

    https://www.dropbox.com/s/sxeajaca936ia33/964.json?dl=0

  15. Andrew Misplon Staff 5 years, 6 months ago

    Thanks

  16. Andrew Misplon Staff 5 years, 6 months ago

    Thanks again. Is this slider one of the sliders we inspected previously? It looks like there is only one slide.

  17. zoef 5 years, 6 months ago

    I think i created a dummy page and just dumped one side on it

    https://zoefeast.com/964-2/

  18. zoef 5 years, 6 months ago

    The strange thing – I can’t save the layout from the home page of zoefeast.com and get that json file

  19. Andrew Misplon Staff 5 years, 6 months ago

    Thanks, I think we have it, working on a build for you now.

  20. Andrew Misplon Staff 5 years, 6 months ago

    This build is a combination of these two updates.

    https://github.com/siteorigin/so-widgets-bundle/pull/1124
    https://github.com/siteorigin/so-widgets-bundle/pull/1125

    Widgets Bundle ZIP file.
    https://siteorigin.com/wp-content/uploads/2020/08/so-widgets-bundle.1.17.4.1.1-beta.zip

    Let us know how it goes, thanks :)

  21. zoef 5 years, 6 months ago

    oh happy days…this is working

    https://zoefeast.com/ sliders working across the site.

    thanks so much for your help!

  22. zoef 5 years, 6 months ago

    works on this site too

    https://www.gcequities.com/

  23. Andrew Misplon Staff 5 years, 6 months ago

    Super, thanks for testing!

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