This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Slider Problem: Ghost Image and Slider Dissappearing

10 years ago · Last reply by James Smith 10 years ago

I need to use the SiteOrigin Slider to rotate ads on my pages, however when they appear there is a second version of the same picture behind the original picture? It leaves a “shadow” of part of the picture behind the picture.

The graphic is in the background position with nothing in the foreground position.

If I put the graphic in the front position, the first picture in the set will appear and then everything else disappears (and the window below moves up, then down) until it comes back to picture #1 again which appears, then the entire process starts over again?

I am using the theme: Tesseract

Website Address: http://www.triangleevents.org

Your assistance is greatly appreciated.

James

P.S. I have no idea what my premium order number was?

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

2
  1. James Smith 10 years, 1 month ago

    My vantage premium order number was 2GV64992VW261025D.

    This is why using WordPress is a bad idea. There is really nothing to support it or the add ons. My business is losing because there is no one behind the curtain.

  2. James Smith 10 years, 1 month ago

    I have reduced the images to a simple single image to eliminate the screwed up appearance, but we still need an answer. Please… Thank you.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread