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SiteOrigin Widgets Bundle Contact Form Not working

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Steve Moundzouris
9 years ago · Last reply by fiorita 9 years ago

Hello, I am using a premium wordpres theme, Sterling along with Site Builder and I have several widget bundles installed. When I try to insert the Site Origin contact form, it isn’t present in the list of widgets. when I go to Plugins / SiteOrigin Widgets/ Contact form by siteorigin shows up as activated? Any idea why it’s not showing up when I try to insert it into a row via Add Widget?

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2
  1. Greg Priday Staff 9 years, 10 months ago

    Hi Steve

    The only thing I can think is that another theme/plugin you’re using is removing the contact form widget from the list of Page Builder widgets. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    You can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. fiorita 9 years, 10 months ago

    Hi Greg,

    I have the same problem. Tryed to switch off all the other plugins with no success.

    the web I tryed it on: http://www.cvety-v-prage.eu

    Regards, Irina

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