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siteorigin widged Bundle lost during an automatic update new installation fails

Resolved 4 replies pluginplugin-widgets-bundle
[email protected]
10 years ago · Last reply by Jon Bjørseth 9 years ago

I have the newest version of wp and it did an automatic update which failed.
At the same time I lost siteorigin widged Bundle including all the pictures on the website related to it.

I tried to install it again and the installation fails.

I called I page and they could not find anything wrong on their end with the installation and they told me that the installation was fine.

Below you will find the message of the failed installation.

Any help is greatly welcomed.

Thank you,

Ani Palmo
Here is the message:
An automated WordPress update has failed to complete – please attempt the update again now.

Installing Plugin: SiteOrigin Widgets Bundle 1.5
Downloading install package from https://downloads.wordpress.org/plugin/so-widgets-bundle.1.5.zip…
Unpacking the package…
Installing the plugin…
Destination folder already exists. /hermes/bosoraweb126/b1218/ipg.drbartnett/lotusmountain.org/wp-content/plugins/so-widgets-bundle/
Plugin install failed.

URL: http://www.lotusmountain.org

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Replies

4
  1. Andrew Misplon Staff 10 years, 4 months ago

    Hi Ani

    Sorry to hear about this. I’m not quite sure why this happened yet. Can you please try this manually. Using FTP or Hosting File Manager, access your server and go to /wp-content/plugins/. Once there, delete the so-widgets-bundle folder. Then, from within WordPress you should be able to re-install from Plugins > Add New > search for SiteOrigin Widgets Bundle.

    Data and settings will be safe during this process. Let us know how it goes.

  2. [email protected] 10 years, 4 months ago

    Thank you so much. It worked. I was really scared as this sounded too complicated for my abilities. However it was actually easy.
    Thanks for your help.
    Ani Palmo

  3. Andrew Misplon Staff 10 years, 4 months ago

    Awesome :) Really glad to hear that helped. Thanks for making your way through the process.

    All the best.

  4. Jon Bjørseth 9 years, 11 months ago

    I also have this problem. Twice now plugin gets diabled (probably after automatic update) and this leads to content not showing on website. I can fix it manually by removing folder for so-widgets-bundle and then reinstalling. But I’d rather not get calls from customer about this again ;) Is there a fix?

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