This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Siteorigin Video Player Issue

Open 1 reply generaltechnical
5 years ago · Last reply by Andrew Misplon 5 years ago

Hi there,

I am having an issue where the video cover image does not disappear upon clicking the video. Occasionally it will go away if you click multiple times but often nothing happens and the video just stats playing in the background…

website to the site affected it: nb.threesixdev.com

Thanks

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

1
  1. Andrew Misplon Staff 5 years, 11 months ago

    Hi, thanks for reaching out. Try seeking out a working baseline. Does the issue resolve if you temporarily deactivate all plugins not authored by SiteOrigin?

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread