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SiteOrigin Plugin SiteHero not working

Hi recently my WordPress website was updated to 4.7.4 and now my sites SiteOrigin Hero plugin doesnt work.

I’m fairly new to WordPress so I’m confused as to why this is happening.

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  1. 7 years, 5 months ago Greg Priday
    Hi, I Work Here

    Hi Steven

    This problem sounds like it might be a caching issue. The first thing to check is server-side caching through plugins like W3 Total Cache, WP Super Cache, etc. If you have any of these caching/performance plugins installed, try clearing their cache and see if that helps.

    It might also be browser cache. Try clearing your browser cache, and then refreshing the page to see if that helps.

    You can read more about this sort of issue on the WordPress codex.

  2. 7 years, 5 months ago stevenp

    Yes it was a caching issue, thank you very much!

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