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SiteOrigin page builder editor in pages not saving updates

Open 7 replies pluginplugin-page-builder
Emily Swezey
11 years ago · Last reply by Andrew Misplon 10 years ago

Hi there,
I’m using 4.1 2013 theme with 2.0.7 page builder. I’ve disabled all my plugins except for this one, blogger importer, akismet, and Black studio Tiny MCE. I have cleared my browser cache, and even though it wasn’t helpful I trying to get help from my hosting company.
I am specifically trying to remove widgets and change the number of rows and columns. Every time I try to update, the page refreshes with all of my edits gone.
I also deactived page builder and was able to add and delete text on a page. I deleted and reinstalled page builder and it still wouldn’t save updates when it was reinstalled. This problem started yesterday after I changed some of the theme code for widths of things and how the sidebar is positioned. I’m afraid I may have made some sort of change that doesn’t play nicely with the page builder plugin. Any guidance would be greatly appreciated!

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Replies

7
  1. Greg Priday Staff 11 years, 7 days ago

    Hi Emily,

    I can’t quite tell what’s happening from here, but if you’d like to create a temporary admin account for me, I’d gladly log in and take a look. You can create the account for the email [email protected].

  2. ogpe 10 years, 10 months ago

    Same problem here.
    I narrowed it down to Black Studio Tiny MCE visual editor. Once you enable that plugin, SiteOrigin editor stops saving any updates to the page. It will keep what was already there, but no new updates are saved.
    Disabling TinyMCE will fix the problem, but you lose the visual editing capability within a SiteOrigin column/row .
    Is there any other way to visually edit custom HTML within SiteOrigin other than the visual editor widget?

  3. repsoul 10 years, 10 months ago

    same problem here as well, I installed yoast & wp super cache, wihc seemed to trigger the issue. I deleted those but problem still exists :( please help as launch in tomoro, lol. frig….

  4. Manic Science 10 years, 10 months ago

    Hello there – i made a few updates including updating the new version of Site Origin Page Builder & its all gone pear shaped!! I don’t know what I have done !! I cant save changes but also the tool bar has disappeared. Could someone please help me??

  5. Andrew Misplon Staff 10 years, 10 months ago

    Hi everyone

    We’re super keen to find out what’s up and to get you all fixed up and back on the road. However, each case is usually a little different, be it different plugins, different theme, different hosting even. ogpe, repsoul & Manic Science, if you would please each create a new thread that would be great:

    Page: New Thread

    Once you’ve done so, please comment on this thread and post the link. I’ll then pick the thread up and ensure it gets quick attention.

    Emily, this is your thread, if you’d still like us to look into a problem you’re having, just let us know.

    Thanks :)

  6. repsoul 10 years, 10 months ago

    Thanks you Andrew, I have started anew thread…

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