Home>Support>SiteOrigin looks different in ThemeGrill ColorMag Unable to Build Page

SiteOrigin looks different in ThemeGrill ColorMag Unable to Build Page

Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].

SiteOrigin looks completely different in ColorMag and Envince. I wrote to the theme creators and they say SiteOrigin should work. But it doesn’t. There isn’t a page for me to arrange different posts and icons. Under ‘Posts’ I can select a post and size it in SiteOrigin (but it’s not the same as the demo). Still once I do so, the selected size doesn’t take. When I go to view the page, the size isn’t changed.
The full page that I see on the demo. Where is that usually installed under? Customize?

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 8 years, 10 months ago Greg Priday
    Hi, I Work Here

    Hi Sarah

    One possibility is that they’re running a fork of our Page Builder, but from the sounds of things they should be able to answer most of your questions and issues. The best thing to do would be to temporarily switch to a default WordPress theme, and make sure you’re running our version of Page Builder Page: Page Builder Plugin

    From there, you’ll be able to figure out where and how the issues are coming up.

  2. 8 years, 10 months ago Sarah Augustine

    Thanks, Greg. I got it straightened out. Funny coincidence. I started watching YouTube videos on the subject and came across yours. Super helpful.
    I added you on FB. I'm impressed with the video and the product. I hope to keep up to date with its changes.
    Now I see this email from you. Small world.
    Have a good one!

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More