Hi I need some help as the plugin does not seem to be working. In the console I see:
Uncaught TypeError: $(…).wpColorPicker is not a function
at HTMLDocument. (wb-tt-admin.js?ver=1.0.0:5)
at i (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,underscore,thickbox,shortcode,media-upload,backbone,moxiejs,plupload&ver=4.9.5:2)
at Object.fireWith [as resolveWith] (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,underscore,thickbox,shortcode,media-upload,backbone,moxiejs,plupload&ver=4.9.5:2)
at Function.ready (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,underscore,thickbox,shortcode,media-upload,backbone,moxiejs,plupload&ver=4.9.5:2)
at HTMLDocument.K (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,underscore,thickbox,shortcode,media-upload,backbone,moxiejs,plupload&ver=4.9.5:2)
I use EasyWeb theme, can’t dezactivate plugins because site was build with WPBackery Page Builder, and when i deactivate this plugin i have empty site.
Hi Monkone
Unfortunately, as this isn’t a widespread issue, we really need you to run a plugin conflict test to work out what the conflicting plugin is. A typical plugin conflict test takes 5 to 10 minutes so you may experience a small amount of downtime, but your content will be retained so once you’ve completed the test everything will be back to normal.
Here’s our typical plugin conflict test we recommend following:
Try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.