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SiteOrigin CSS don’t load after last update

Open 8 replies bug-reportpluginplugin-siteorigin-css
ubeuve
3 years ago · Last reply by Andrew Misplon 3 years ago

Hi,
Today I updated de SiteOrigin CSS plugin and suddenly all custom CSS style I had wrote previously don’t load on frontend. Now if I deactivate the plugin my CSS is back. I mean, if I activate the plugin CSS are “lost”, but if I deactivate CSS is back. It’s strange…
Please, can you help me figure out what’s happening?

Thanks.

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Replies

8
  1. Andrew Misplon Staff 3 years, 4 months ago

    Hi

    Thanks for reaching out.

    SiteOrigin CSS styles shouldn’t persist after deactivating the plugin so that is strange. Do you have a URL when can check?

  2. ubeuve 3 years, 3 months ago

    Sorry, I didn’t see the answer.
    You can check at https://playadeosmo.com/ or https://www.sierralasolana.com/
    SiteOrigin CSS plugin is now deactivated at both URL, but still “working”. Mysterious!

  3. Andrew Misplon Staff 3 years, 3 months ago

    Hi, good to hear from you.

    Normally, the SiteOrigin CSS stylesheet is output in the /uploads folder. I don’t see it there now at the first link. Are you seeing the SO CSS styles in the page markup/source code?

    Thanks

    Andrew

  4. ubeuve 3 years, 3 months ago

    Hi, Andrew,
    As I can see, de so-css folder at uploads is empty.

  5. ubeuve 3 years, 3 months ago

    Hi, again.
    I’m afraid it’s a permissions issue at hosting.

  6. Andrew Misplon Staff 3 years, 3 months ago

    Thanks for keeping us updated. Are your hosting company perhaps able to assist with the permissions issue? I’ll ask Alex here at SiteOrigin. I don’t recall encountering this issue before.

  7. ubeuve 3 years, 3 months ago

    Hi, Andrew.
    Yes, I send a notice to them. It’s strange because just these two websites are “affected”.
    Thanks!

  8. Andrew Misplon Staff 3 years, 3 months ago

    Thanks for letting your hosts know. We use WordPress to handle file writes so it’s unlikely the issue relates directly to SiteOrigin CSS and might relate to a broader permissions challenge.

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