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SiteOrigin CSS does not ‘open’ and generates an ‘critical’ wordpress error

By Joost van der Linde, 4 years ago. Last reply by Andrew Misplon, 4 years ago.

Hi, I have anew site with SiteOrigin Pagebuilder, CSS and Widgets bundle.
I have the same on another site, and there its working fine.

On this site not once I try op open the “Custom CSS” page, I get a message saying there was a citical error on mmy site and that I will receove an email about it.
While I have seen this in other cases working, in this case I do not receive any email.
The CSS editor does not open at all, the screen stays solid grey (with that error message on top)….
Tried uninstalling/re-installing the plugin

I have version 1.2.5 of SiteOrigin CSS installed/activated

How can I get SiteOrigin CSS to work??

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  1. 4 years, 7 months ago Andrew Misplon
    Hi, I Work Here

    Hi Joost

    If you have a bit of technical knowledge you could enable debug and debug log and find out what that error is. Here is how: https://www.wpbeginner.com/wp-tutorials/how-to-set-up-wordpress-error-logs-in-wp-config/.

    If the above isn’t possible, try finding a working baseline by temporarily deactivating all plugins not authored by SiteOrigin and see if the issue persists in that state.

  2. 4 years, 7 months ago Joost van der Linde

    Thanls for the suggestion. I should have thought of that myself.
    This is the error I now see:

    Fatal error: Uncaught Error: Call to undefined function filter_input() in /www/wp-content/plugins/so-css/so-css.php:430 Stack trace: #0 /www/wp-includes/class-wp-hook.php(288): SiteOrigin_CSS->display_admin_page('') #1 /www/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters('', Array) #2 /www/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #3 /www/wp-admin/admin.php(254): do_action('appearance_page...') #4 /www/wp-admin/themes.php(10): require_once('/www/wp-admin/a...') #5 {main} thrown in /www/wp-content/plugins/so-css/so-css.php on line 430
  3. 4 years, 7 months ago Joost van der Linde

    and this is what I have on that line 430 of so-css.php:

    $socss_post_id = filter_input( INPUT_GET, 'socss_post_id', FILTER_VALIDATE_INT );
  4. 4 years, 7 months ago Andrew Misplon
    Hi, I Work Here

    Thanks for the update. Kindly, reach out to your web hosts, let them know the error and ask if the PHP filter extension is enabled for your site.

  5. 4 years, 7 months ago Joost van der Linde

    Thanks, probably someone noticed something.
    I did not contact them, but suddenly it works…..

  6. 4 years, 7 months ago Andrew Misplon
    Hi, I Work Here

    Super :) Glad to hear the problem is resolved.

    If SiteOrigin questions arise in the future, please, let us know.

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