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SiteOrigin Contact Form

By Victoria Camacho, 10 years ago. Last reply by Andrew Misplon, 10 years ago.
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Hello!
I am using the Contact Form of the Widget Bundle Plugin, but it seems I just cannot set the settings: I filled the “To email address” box with an email but then there are no emails sent when I test it. Is there anything else I need to configure? I can’t find any documentation related to your SiteOrigin Contact Form.
Thank you!
V

By the way, awesome plugins! They help A LOT! :)

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  1. 10 years, 18 days ago Andrew Misplon
    Hi, I Work Here

    Hi Victoria

    Thanks for your support :) Documentation on the way as soon as we can.

    Any chance emails are landing up in your Spam folder? This can be a common challenge with contact forms. I usually setup a filter to prevent them landing up in Spam. Could you perhaps try sending the form to another address that you have control over to confirm?

  2. 10 years, 18 days ago Victoria Camacho

    Hi Andrew,

    I have been checking my spam folder, as well as changing to other email addresses (always assuring they are well written). I have not received anything :(. Is there anything I need to configure in the server to send the emails?

    You can take a look at the site, if you would like:
    http://wpvictoria.eu.pn/contact-us/. It's under construction.

    Thanks a lot!

  3. 10 years, 18 days ago Philip Barrington

    I ran some tests on the widget using a gmail account as the email to address, and all worked fine. However on another site recently I had a lot of problems with the clients server rejecting the mail as a result of a filter, because the site was hosted on a shared server which is always open to being blacklisted. I ended up using an smtp plugin, that means the form is sent through a gmail account which seems to have solved the problem. I don;t know if that is the problem but it may be worth a look.

  4. 10 years, 17 days ago Victoria Camacho

    Thank you Phillip.
    I installed some smtp mail plugins but they all return the same error: Extension missing: openssl.
    I’ll try a private server (as this is a test site), maybe that way the problem is solved…?
    V

  5. 10 years, 17 days ago Andrew Misplon
    Hi, I Work Here

    A workaround would be to use http://mandrill.com/. There is a WordPress plugin for Madrill that makes it easy to setup.

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