This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

shopmystyle on my homepage

Open 7 replies customizationgeneral
myriam
8 years ago · Last reply by Alex S 8 years ago

Hi there, I m trying to add a “shopmystyle” on my homepage. First time it worked but now it is vertical. How can I make it horizontal as before? thank you for your help

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

7
  1. Alex S Staff 8 years, 2 months ago

    Hi Myriam,

    Do you have a public URL where we can take a look at what’s going on?
    To clarify, do you have a page where this functionality still works as expected? This will allow me to compare the two pages.

  2. myriam 8 years, 2 months ago

    Hi,
    here is my public url http://chicissime.net <http://chicissime.net/&gt;
    On the main page you can see vertical and on the menu « mode » « coups de coeur » you can see it worked. Thank you for your help.

  3. Alex S Staff 8 years, 2 months ago

    Hi Myriam,

    To clarify, does the following image contain the relevant section? I ask as I can’t seem to find the vertical section you’ve described.

    If that’s not the section, can you please send me a screenshot of the section itself? Please note that you’re unable to attach files so you’ll need to upload the image to a third party image hosting site like vgy.me or Imgur.

  4. myriam 8 years, 2 months ago

    Perfect, it s now working. Don t understand what happened. It was vertical.
    Do you know why ‘? Is there anything to do in case it happens again ‘?

  5. Alex S Staff 8 years, 2 months ago

    Hi Myriam,

    Unfortunately, I’m not too sure why it’s working now (as it was always working for me) but if it stops working again let me know and I’ll take a look.

  6. myriam 8 years, 2 months ago

    weel, actually you can now take a look. Not working anymore… Thank you

  7. Alex S Staff 8 years, 2 months ago

    Hi Myriam,

    That’s odd. Hm. It appears as though the markup is no longer outputting. Can you please temporarily change theme to a default WordPress theme. Does this issue remain?

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread