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Severe server issue on a PageBuilder query

11 years ago · Last reply by Greg Priday 11 years ago

I had many server issue recently, with timeouts for many hours.

I called my ISP and they, after a deep log analysis, stated that the problems are coming from this query:

FROM wp_options WHERE option_name = ‘siteorigin_panels_display’ LIMIT 1

i am using PageBuilder 2.0.7
Can you pls let me know urgently how can I get rid of this problem?

Thanks

Fabio

URL: http://www.atopon.it

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Replies

4
  1. Greg Priday Staff 11 years, 1 month ago

    Hi Fabio,

    Sorry for the late reply here. That’s a very light weight query that runs when the WordPress function get_option is called. WordPress itself caches these requests so it shouldn’t be causing too much load. What kind of hosting are you using?

    I’ve logged this as a potential issue on our issue tracker. I’ll let you know what I find.

  2. Greg Priday Staff 11 years, 1 month ago

    Hi Fabio,

    I’ve investigated this a little bit and I’ve found where the issue might be coming in. The fix will be coming in version 2.1 of Page Builder.

  3. Fabio Marzocca 11 years, 1 month ago

    Hi Greg,

    thank you for investigating.
    Is v.2.1 coming soon?

    Fabio

  4. Greg Priday Staff 11 years, 1 month ago

    We will probably do a bug release before before a 2.1 feature release.
    That'll be coming soon.

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