Hello.
I have Page Builder stopped working, row styles are not saved, it is not possible to select a background image or background color. The theme is updated, the plugin updated… My other site has the same theme and Page Builder works on it. Please tell me what could be the problem and how to restore the plugin?
Row styles are not saved
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Hi Alex
Thanks for posting. It sounds like there might be a JavaScript error on the page. If you have a technical background you can check for errors directly: https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis. Alternatively, temporarily deactivate all plugins not authored by SiteOrigin, in that state, does the issue resolve?
Thank you very much, the problem is solved. You’ve helped me a lot!
First I disabled all plugins except Page Builder and row styles started working. Then I activated all the installed plugins one by one and the Page Builder continues to work correctly. I still didn’t understand which plugin was the problem, but now everything works well.
Hi Alex, thanks for your feedback. We’re really glad to hear you’re making progress. If the issue reoccurs, please, let us know and we’ll take another look.
Cheers for now.