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Responsive layout not working

Open 6 replies technicalthemetheme-vantage
peer
10 years ago · Last reply by Support Assistants 10 years ago

Hello, I use Vantage Premium with responsive layouts on various sites, but on one of the sites, http://3mb.uk.com , the responsive layout isn’t working on mobile devices. Is this due to 3rd party plugins?

Thanks!

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Replies

6
  1. Greg Priday Staff 10 years, 1 month ago

    Hi Peer

    The responsive layout on the home page appears to be working properly for me. Is it just not working on a specific page?

  2. peer 10 years, 1 month ago

    Hi Greg, it’s on all pages and I get the full width menu, rather than the mobile menu

  3. peer 10 years, 1 month ago

    I should add, this is on a cell phone. I just noticed that when I make my browser real narrow, it is responsive (if that makes any sense)

  4. Greg Priday Staff 10 years, 1 month ago

    Aaah, thanks for the extra info. I'll test on a mobile simulator.

    As a quick test, can you see if disabling all non-SiteOrigin plugins helps?

  5. peer 10 years, 1 month ago

    I tried, and on my iPhone I still get the full width menu

  6. Support Assistants 10 years, 1 month ago

    Hi Peer

    The challenge is your website is being loaded in something called a frameset. To put this context, please, see the first answer here: http://stackoverflow.com/questions/14778378/responsive-design-and-viewport-not-working-through-domains-frameset that starts with “”SOLVED – I have found a solution”.

    Do you perhaps host with the same company as the answer above? Might that solution work for you?

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