This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Removing ‘Responsive’ Checkbox – Not Working

Open 6 replies pluginplugin-page-builder
Paul Child
11 years ago · Last reply by Greg Priday 11 years ago

Hi there,

Due to a few issues with my the mobile version of my site, my client has asked if I can make it so the mobile version behaves exactly the same as the desktop version (obviously the unavoidable inconvenience of page-width scrolling).

I have deselected the ‘Responsive’ checkbox in the Pagebuilder options but having just now checked it on my mobile, nothing has changed. Can you take a look and see why that might be?

Thanks!

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

6
  1. Paul Child 11 years, 8 months ago

    Forgot to include the URL – documentalfilms.co.uk

    Thanks again!

  2. Greg Priday Staff 11 years, 8 months ago

    Hi Paul

    Some themes, most notably our own, have their own responsive setting that overwrites what’s set in Page Builder. For example, if you’re using Vantage, then you could change the responsive setting under the Layout tab of the theme settings page.

    https://siteorigin.com/vantage-documentation/theme-settings/layout/

    Which theme are you using?

  3. Paul Child 11 years, 8 months ago

    Hi Greg,

    Thanks for the fast response. I’m using a child theme of Superhero…

    Paul

  4. Greg Priday Staff 11 years, 8 months ago

    What you’ll need to do then is leave the responsive setting in Page Builder disabled and post in the theme’s support forum for a way to disable responsive in the theme itself.

    http://wordpress.org/support/theme/superhero

    Disabling responsive in Page Builder will only stop the actual content created with Page Builder from collapsing into a single column on mobile devices.

  5. Paul Child 11 years, 8 months ago

    Right, I see. I had a feeling that might be the case!

    Thanks for your help anyway. And great work on the plugin. Also Vantage theme is fantastic, definitely my go to theme at the moment!

    Paul

    • Greg Priday Staff 11 years, 8 months ago

      That’s awesome to hear Paul. So glad you’re enjoying Vantage! It’s a theme we’re very proud of.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread