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Recent Update removed All CtA Widgets on my site!

Resolved 4 replies pluginplugin-widgets-bundle
BamX1
10 years ago · Last reply by Andrew Misplon 10 years ago

Guys! Thanks for your amazing plugins!

But I did your latest update a few minutes ago and now are all Call-to-Actions widgets gone, they are not showing anymore.

Please fix this asap! Thanks!

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Replies

4
  1. BamX1 10 years, 4 months ago

    By gone I mean ALL which I have implemented on certain post and pages on my site.

  2. Andrew Misplon Staff 10 years, 4 months ago

    Hi BamX1

    Sorry to hear about the hassle. We’ll do our best to resolve. Here is what happened:

    In version 1.5 a spelling error caused all existing Call to Action widgets to show up as “missing” an un-editable. All newly created widgets were fine.
    In version 1.5.1 the error was corrected. The downside is that all CTA widgets created over the 48hr period are now showing as “missing”. If you’ve used several CTA widgets and would rather not re-create them, try the following:

    1. Click the Prebuilt button the post/page concerned.
    2. Click the Import/Export link in the left menu.
    3. Use the Download Layout button in the bottom right corner.

    Upload that file to your media library or any file sharing service and send the link to us here. We’ll then take a look at making an edit to the file so you can import the corrected layout.

  3. BamX1 10 years, 4 months ago

    Hi Andrew,

    thanks for the feedback!

    I re-created them now.

    BeamX1

  4. Andrew Misplon Staff 10 years, 4 months ago

    Thanks for sticking with us through this blunder! Glad to hear you’re back up and running. If anything else comes up, please, let us know.

    Cheers for now.

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