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Hello,
I purchased the premium vantage theme but the paypal account was tied to an old inactive email. The confirmation must have bounced back as I do not have anything in the account being reactivated.
Hi Ben
Sorry to hear about the hassle.
Did you place a second order to resolve the problem? If so, would you like us to refund your initial order that you placed using:
Private Snippet
Thanks (the above snippet is private)
Hi,
that is correct. I did place a second purchase to resolve the problem.
Could you refund the first initial order, please.
Will do. Apologies for the hassle and thanks for your support. Please, allow 48hrs for refund processing.
All the best :)
Roger that, many thanks :)