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problem with pagebuilder new version

Resolved 5 replies pluginplugin-page-builder
do0rway
11 years ago · Last reply by Andrew Misplon 11 years ago

hello,
i update page builder and it seems to messed up the visual of the plugin in the wordperss admin interface.
i’m not 100% its cause the update, as i install at same time another plugin: All in One Schema.org Rich Snippets

[url=http://postimg.org/image/uzfpq5v59/][img]http://s14.postimg.org/uzfpq5v59/pagebuilder_error.jpg[/img][/url]

if i deactivate the Schema plugin it will delete my changes i made in that plugin?
thanks

p.s. on site – all seems to be OK

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Replies

5
  1. Andrew Misplon Staff 11 years, 3 months ago

    Hi do0rway

    Sorry to hear about the hassle.

    Please run any pending updates at Dashboard > Updates.

    De-activating a plugin won’t cause data loss. Please try de-activating all plugins except for Page Builder. Then re-check. If the issue is resolved, re-activate your plugins one by one, each time checking the problem.

  2. do0rway 11 years, 3 months ago

    de-activate “All in One Schema.org Rich Snippets” plugin SOLVED the problem.
    but is it mean, if its make those visual problems on “page builder” it might make other problem i cannot see? that will affect my site?

    or its hard to tell?
    thanks!

  3. Andrew Misplon Staff 11 years, 3 months ago

    Thanks for reporting this.

    Those visual problems with Page Builder on the backend don’t always cause a problem in the front end. As long as Page Builder is able to still operate and save data.

    If you have a moment perhaps contact the author and ask if they’d be willing to look at working compatibility with Page Builder into the next update. If they have technical questions we can lend a hand.

  4. do0rway 11 years, 3 months ago

    sure i will let them know about it right now,
    thanks!

  5. Andrew Misplon Staff 11 years, 3 months ago

    Thanks, much appreciated.

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