This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Replies

3
  1. Greg Priday Staff 10 years, 6 months ago

    Hi Egidio

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

  2. Egidio Morena 10 years, 6 months ago

    thanks greg, my problem It is caused by the plugin “Iubenda Cookie Solution”.

  3. Andrew Misplon Staff 10 years, 5 months ago

    Hi Egidio

    Glad to hear you made problem with the troubleshooting process. Hopefully you’re able to find another plugin that can do the job.

    All the best :)

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread