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Premium upgrade all Custom Sidebars missing content

Resolved 4 replies themetheme-vantage
Susan McLean
11 years ago · Last reply by Andrew Misplon 11 years ago

Upgraded to Vantage Premium but none of the custom sidebars are visible. In the widgets area titles for the custom sidebars are there but no content. I know I can recreate them with a bit of work but thought there might be a quick fix.

Some advice would be appreciated if possible.

BTW the owner loves your Vantage Theme and how her site looks – thanks for a great theme

Bulk Wood Chips Wood Shavings Sawdust Bark Mulch

Regards
Sue

URL: http://www.glenaratransport.com

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Replies

4
  1. Susan McLean 11 years, 2 months ago

    Hello SiteOrigin Team

    Regarding the missing widget content –

    Just found all the missing content in the inactive widget area – wish I had scrolled down further when I first checked the widgets.

    Sorry to bother you with my query.

    Regards

    Sue

  2. Andrew Misplon Staff 11 years, 2 months ago

    Hi Sue

    Sorry to hear about the hassle. This can unfortunately be a side effect of the upgrade. Glad to hear you eventually came to the solution.

    We appreciate your support. All the best with your project.

  3. Susan McLean 11 years, 2 months ago

    Thanks Andrew

    Fixed the sidebars then also noticed the widgets used in the pages created with page builder were missing as well. They too are in the inactive widgets area. Just posting this for info.

    Regards

    Sue

  4. Andrew Misplon Staff 11 years, 2 months ago

    Appreciate the additional info. Not what I would have expected to see. Useful to have this case on the forum for future reference. Thanks :)

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