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Premium Options not showing

Resolved 4 replies premiumthemetheme-vantage
10 years ago · Last reply by mp2210 10 years ago

Hi
I upgraded to premium, but for some reason, none of the customisation options are showing. I tried deactivating the plugins but no joy!
The options are all visible when i log into my other premium site, just not at this one.
Please help!
Thanks
Mike

URL: http://www.bettoinvest.com

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Replies

4
  1. Magus Staff 10 years, 8 months ago

    Hi Mike

    What customization options are missing, or what items are available.

    Magus

  2. mp2210 10 years, 8 months ago

    Hi Magus

    The options when I go to Appearance – Customise are:

    Site Title & Tag Line
    Theme Design
    Navigation
    Widgets Static Front Page

    If i click Widgets (where I expected the button to be) it only shows Sidebar, Footer and Header. Drilling down on any of these options simply reveals a ” + Add a Widget” button

    Thanks

    Mike
    PS it does say that the active theme is Vantage Premium

  3. Magus Staff 10 years, 8 months ago

    Hi Mike

    The widget options will only be available if you have widgets in those sidebars. The rest of the customization options should be under Theme Settings.

    Hope this helps

    Magus

  4. mp2210 10 years, 8 months ago

    Hi Magnus

    Got it!

    The setting i’m looking for is actually under: Appearance – Customise – THEME DESIGN.

    Now I can alter the circle icon colours

    thanks for your help

    Mike

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