This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Replies

2
  1. Daniel Staff 10 years, 10 months ago

    Hi Rbrtgroves

    That’s odd.

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:

    [email protected]

    Just navigate to Users > Add New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the “Send Password” field so we receive the details.

    Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.

  2. Andrew Misplon Staff 10 years, 10 months ago

    Hi Rbrtgroves

    When editing a post you should see a Featured Image box in the right column near the bottom. Can you confirm you’ve tried using that to add your Featured Images?

    http://en.support.wordpress.com/featured-images/

    Thanks :)

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread