Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].
I am having problems with post carousel happening to me directly after the latest update – for me the featured images are not showing up. I am seeing a few other people with some bugs as well. Found that when signed out of wordpress it shows up correctly. So to preview changes I have to use incognito/private browsing.
Here are the updates I performed:
Page Builder by SiteOrigin
You have version 2.10.17 installed. Update to 2.11.0.
SiteOrigin CSS
You have version 1.2.5 installed. Update to 1.2.8.
SiteOrigin Widgets Bundle
You have version 1.16.1 installed. Update to 1.17.0.
Hi J
Thanks for reaching out.
The carousel underwent a big update recently. If the carousel is displaying normally in incognito then it’ll probably display normally if you clear your browser cache. I know that’s a bit of a hassle, having to log back into services etc. so you might try refreshing the page several times before going the cache clearing route.
Thanks for the quick reply. Of course clearing the cache is no hassle at all. I had the same results viewing it on my phone so I did not think it was the cache but now everything is working fine.
Super, glad to hear that helped. If any SiteOrigin questions arise in the future, please, let us know.
Cheers for now :)