This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Plugin Issues For Anyone With Vantage Premium?

Open 1 reply themetheme-vantage
Ames Atkins
11 years ago · Last reply by Andrew Misplon 11 years ago

I have a few sites that I’m using Vantage Premium on. One couldn’t connect to a database on Sunday and Godaddy disabled all the plugins and it was back up again. Today, the site I’m building for a client won’t let me on the wp-admin log in screen. The only plugins that I think it might be are ithemes security or private-only.
I’m just thinking that for some reason these plugins are acting up with the theme. Any help would be appreciated!
I’ve been using Vantage theme premium for months and those two plugins are the only things that have changed on the sites that are given me issues.

ihealthbud dot com is the one that is acting up today.

Thanks!
Ames

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

1
  1. Andrew Misplon Staff 11 years, 8 months ago

    Hi Ames

    To narrow this down you can try switching to the Twenty Fourteen theme and check to see if the problem continues.

    Beyond that our usual troubleshooting steps would be:

    1. Dashboard > Updates, ensure everything is updated.
    2. Disable all non-SiteOrigin plugins. Check the issue resolved, if it is, activate plugins one at a time while checking the problem. This will let you know which plugin is causing the issue.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread