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I have been creating a website for an organization and I have recently started to run into issues with the Customize option, page load times, and white screens when trying to access a page. These issues occur when two plug-ins are activated at the same time: SiteOrigin Widgets Bundle and Netbase Widgets Education For SiteOrigin. The site works fine when only one is active, but causes issues when both are activated. The issue is I need both widgets activate in order to display all the information I have spent 3+ creating on the site. They were working just fine previously, but have started causing issues in the past few weeks. Any help is greatly appreciated.
Hi MRESC
We’ll try break down the issues you’re having one by one. First off, for the customizer issues: do you also have Yoast SEO installed? There was an issue with the most recent update that caused an issue, but we’re hoping to do a 2.7.1 update shortly.
For the white screen and speed issues. Can you ask your web hosts to increase your PHP memory allocation? There’s a chance increasing this could fix those issues.
Hi Greg,
I do not have Yoast SEO installed. I will check about increasing the PHP memory allocation and see if that helps.