This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

PageBuilder’s tab not being displayed

Resolved 4 replies pluginplugin-page-builder
11 years ago · Last reply by Andrew Misplon 11 years ago

Hi,
I’m having the a problem on my Page Builder Version 1.5.3 with WordPress 3.7.4 not being displayed in the page’s editor.

The strange thing is that if I try to Crtl+F “Page Builder” I see “1 result” but then I can’t find it so maybe the browser can “see” the tab while using the search function but I can’t click it because it’s not displayed.

I already tried to deactivate ALL the plugins and then reactivate ONLY page builder but still I can’t see any difference in the panel.

I really need work on a website and I’m stucked cause of this issue with the plugin as if I try to apply changes with the plugin deactivated, they “disappear” as soon as I reactivate it.
Can you please find a solution? :)
Thanks,
Matteo

p.s.
I’m using Onat Bancod’s screen because it’s the same “effect” I see on my panel: Pagebuilder is simply not displayed

URL: http://vitalstrats.net/OPAEP/error/error.jpg

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

4
  1. Matteo Polli 11 years, 4 months ago

    Ah, this started to happen after last update of the plugin

  2. Andrew Misplon Staff 11 years, 4 months ago

    Hi Matteo

    Please try upgrading to WordPress 4.0. Page Builder 1.5.3 needs to be paired with 4.0 to work properly.

    In the event you see any issues after upgrading to 4.0 please de-activate all your plugins except for Page Builder then re-test. If the issue is resolved then re-activate your plugins one by one, each time checking the problem.

  3. Matteo Polli 11 years, 4 months ago

    Ok, I updated WP’s version and now it’s working!
    Thanks

  4. Andrew Misplon Staff 11 years, 4 months ago

    Awesome, glad to hear that helped.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread