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7
  1. Greg Priday Staff 10 years, 2 months ago

    Hi Remibeni

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

  2. remibeni 10 years, 2 months ago

    here is a look at what I get when attempting a preview of the changes. It appears to this novice, that my framework is the conflict. Your thoughts?

    3. Whoops\Exception\ErrorException
    /­home2/­printfin/­public_html/­wordpress/­wp-content/­cache/­gantry5/­rt_ambrosia/­twig/­c7/­c79b0bc835e53e14e7f239cd87224641259eef81d3a1154c4e7596766a774e1b.php0
    2. Whoops\Run handleError
    …/­classes/­Gantry/­Component/­Whoops/­Run.php118
    1. Gantry\Component\Whoops\Run handleError
    …/­vendor/­filp/­whoops/­src/­Whoops/­Run.php357
    0. Whoops\Run handleShutdown
    <#unknown>0

  3. Greg Priday Staff 10 years, 2 months ago

    Yeah, it appears as if that issue is coming from the Gantry framework. Can you see what happens if you temporarily switch to a default WordPress theme like Twenty Fifteen?

  4. remibeni 10 years, 2 months ago

    Hello Greg,

    Well, that is the framework used by my themeclub, without it I am kind of lost.

    Is there some sort of work around?

  5. Greg Priday Staff 10 years, 2 months ago

    This might be something the Gantry team are able to fix. Have you let them know about the issue?

  6. remibeni 10 years, 2 months ago

    No, I have not. But will do so.

  7. Greg Priday Staff 10 years, 2 months ago

    Hopefully they'll be able to shed some light on the issue. Please let me know what they say.

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