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PageBuilder update causes white screen of death

8 years ago · Last reply by SailBotLLC 8 years ago

Hi there, after updating to the latest version of PageBuilder today I got the white screen of death. Even after clearing the cache. Deleted then installed backed up version of PageBuilder and all works again.

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Replies

2
  1. Greg Priday Staff 8 years, 10 months ago

    The one conflict we’ve seen is with the legacy Page Builder widgets plugin. Do you by any chance have this installed? If not, then do you by any chance have access to a PHP error log so we can see the error?

    It’s more than likely some sort of plugin conflict, so you could try disabling all your plugins, then update Page Builder, and finally start reneabling your plugins one by one.

  2. SailBotLLC 8 years, 10 months ago

    I do have the legacy Page Builder widgets plugin installed. I will try disabling that then updating. Won’t be able to get to it until tomorrow morning and will let you know afterward how it goes.

    Thank you for the quick reply!

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