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PageBuilder not working

Resolved 4 replies pluginplugin-page-buildertechnical
Joseph Abie Willet
10 years ago · Last reply by Support Assistants 10 years ago

Hello,

When I switched to my live domain url pagebuilder stopped working. I can view the editor, add rows, add widgets, but when I try to edit the widget or rows the contents are blank except for the widget styles.

Any ideas? Website is bengabelman.com

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Replies

4
  1. Support Assistants 10 years, 1 month ago

    Hi Joseph

    Thanks for your content.

    Page Builder content is sensitive to a database move. For example, if the character set isn’t UTF-8 for export and import, Page Builder content won’t migrate correctly. Ideally, use Duplicator to handle the move:

    https://wordpress.org/plugins/duplicator/

    It’s very quick and handles Page Builder perfectly.

  2. Joseph Abie Willet 10 years, 1 month ago

    Hello,

    The database shouldn't have moved, I just changed the URL. When I change it back it doesn't resolve it. I am hosting through GoDaddy. Any ideas?

  3. Joseph Abie Willet 10 years, 1 month ago

    It was a cache issue, I contact GoDaddy and was able to resolve it.

    Thanks,

  4. Support Assistants 10 years, 1 month ago

    Thanks fantastic news :) Glad you were able to resolve. All the best.

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