This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

page is reverting to a default “mobile” site (?) on desktop.

Open 2 replies premiumthemetheme-origami
William Wofford
10 years ago · Last reply by Magus 10 years ago

my current version of origami premium is 2.5.14

how can I update if I am not getting update notices? I am currently having a conflict so I would like to get the latest version (2.6.1) and see if that resolves anything. the problem is that my page reverts to what looks like a mobile version, but one without any of the css changes I have made in my child theme. instead of the origami menu, it shows a menu button in the upper left corner? if I clear my cache in w3 total cache, it goes back to what it should be. I have no idea why it is doing this and don’t want to have to keep fixing it by emptying cache.

Any help on not only getting the latest version, but resolving my conflict is greatly appreciated.

thanks

URL: http://www.williamwoffordjr.com

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

2
  1. William Wofford 10 years, 8 months ago

    I have discovered that the “mobile friendly” navigation issue is related to jetpack and have disabled that option (in jetpack). Should I now have the box checked in my theme settings that says “allow responsive navigation”?

    Also, I still want to be able to update my Origami premium to the latest version. Please tell me how to do that if I am not getting update notices in my dashboard. Not sure why I am not, but I’m not.

    Thank you

  2. Magus Staff 10 years, 8 months ago

    Hi William

    Yes, you should enable the responsive options in Theme Settings.

    The latest version of Origami is 2.6.1. If you are not using this version, you can get the download link by filling in the form here

    https://siteorigin.com/orders/

    If you do not know the PayPal purchasing address from your original purchase then please email

    [email protected]

    Please include your order number if known.

    Thanks

    Magus

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread