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Page Builder’s not working after update!

Resolved 3 replies pluginplugin-page-buildertechnical
The Youthquake
9 years ago · Last reply by Greg Priday 9 years ago

Hi!

I’ve updated your plugin and now I cannot change anything, the “send” or “>” button doesn’t work and well, I can’t change a thing. I’ve read that it can be fized by uninstalling, deleting and reintalling the 2.4.1 update, but will it delete my content if I delete the plugin and not wait for the official update in wordpress? Most of my site is built with SiteBuilder, so I’m afraid that if I delete and install, all my content will be deleted as well.

I’m running an online shop, and cannot afford to have the site down :(

Pls help!

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Replies

3
  1. Greg Priday Staff 9 years, 10 months ago

    Hi

    There was a conflict with a certain module of Jetpack in the 2.4 update of Page Builder. We have since fixed that. Can you update to the latest version (2.4.3) and see if that fixes the issue for you?

  2. The Youthquake 9 years, 10 months ago

    Yes, I updated and now it’s working perfectly!
    Thanks!

  3. Greg Priday Staff 9 years, 10 months ago

    Very glad to hear it :)

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