Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].
Hi – am using SiteOrigin page builder and your other widgets to build out my website but they are no longer working when I try to edit the page. Could you advise on the error and how to fix. Everything has converted to text/tag format rather than the building blocks
Hi Frank
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
Thanks Greg and yes I believe it was a plugin conflict issue. Prior to your response I had gone ahead and deactivated all plugins and re-enabled them,
and this fixed the issue. Really amazing working with your plugins – they are allowing me experiment and create really cool stuff.
I appreciate the response.
Frank
Hi Frank
Awesome! Very glad to hear you managed to resolve the issue. Please feel free to post here on the forums if you need anything else :)