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Page builder doesn’t work properly after updating to WP 3.9

Resolved 10 replies pluginplugin-page-builder
11 years ago · Last reply by Greg Priday 11 years ago

Same problem https://wordpress.org/support/topic/page-builder-menus-grayed-out?replies=10
When trying to edit a widget on an existing page, the widget opens but is ‘grayed out’. It doesn’t appear in a lightbox and I’m unable to click on anything (forced to refresh the page).

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Replies

10
  1. Greg Priday Staff 11 years, 9 months ago

    There are 2 things you can try to fix this. The first is to hard refresh your browser cache. Sometimes old CSS/JS files are cached and this causes issues.

    http://www.refreshyourcache.com/en/cache/

    But more than likely, this is some sort of plugin conflict. Can you follow this guide and see if you can fix the issue. Note that you’ll need to hard refresh after disabling each plugin.

    https://siteorigin.com/troubleshooting/identifying-plugin-conflicts/

  2. ignorance 11 years, 9 months ago

    I found that “WP Frontpage News” plugin makes conflict with “Page builder”. When I deactivate that plugin, Page builder works.
    How resolve this problem?

  3. Andrew Misplon Staff 11 years, 9 months ago

    You could contact the plugin author and ask them if they might make their plugin compatible with Page Builder. You might also consider using the Post Loop (PB) widget in it’s place.

  4. ignorance 11 years, 9 months ago

    Okay, but is it possible with Post Loop widget insert posts from specific category?

  5. Andrew Misplon Staff 11 years, 9 months ago

    It is. Use the Additional field to insert an argument like

    cat=x

    Where x is the ID of the category you want to filter by.

  6. ignorance 11 years, 9 months ago

    Thank You! :)

  7. Andrew Misplon Staff 11 years, 9 months ago

    Not a problem.

  8. Artur_Kostecki 11 years, 9 months ago

    Same problem ‘grayed out’ after update. In my case conflict with Easy Bootstrap Shortcodes plugin. Pity, both are useful…

  9. douglas035 11 years, 9 months ago

    I Have the same issue I took every single plugin and It’s still freezes I don’t get it.

    • Greg Priday Staff 11 years, 9 months ago

      I’ll help you on your thread.

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