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Page builder does not work

Resolved 17 replies pluginplugin-page-builder
Zefling
11 years ago · Last reply by Andrew Misplon 11 years ago

I have a little problem with the last version of Page builder. It no longer works correctly if I just changed anything.
And it looks like this:
http://ikilote.net/Galeries/Autres/Divers/Page_Builder_error.png

Nobody would be that it is the cause?

Best regards

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Replies

17
  1. Zefling 11 years, 10 months ago

    Ho, if I back to a previous version of the page, the render works, but one change the page and Page Builder render doesn’t work.

  2. Dominique TSCHANTZ 11 years, 10 months ago

    Hello,

    I have exaclty the same problem !!

    NaN% in colum

    Is there a solution to solve the problem ?????

    Thank you in advance for your answer.

    Best regards,

    Dominique

  3. Greg Priday Staff 11 years, 10 months ago

    I have heard of this issue before, but haven’t been able to get to the bottom of it. Are either of you getting any Javascript errors? Here’s how you can check.

    http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis

    Assuming you’re using Page Builder on more than one page, are you getting this on all pages, or just a single page?

    I’d like to see what data Page Builder is dealing with. Can either of you email me an export of your page content? Just navigate to Tools > Export in your WordPress admin. Create an export of just your pages (again, assuming you’re only using Page Builder for your pages). Email me the file to [email protected] – just let me know the title of the page you’re having the issue on.

  4. Dominique TSCHANTZ 11 years, 10 months ago

    Hello Greg,

    I thank you very much for your answer.

    According your javascript diagnosis, i have no javascript error.

    Yes i have the problem with all the page of my site….

    I sent you an email with an export of my page…

    I hope that can help you to find a solution.

    I thank you very much in advance for you work.

    Best regards,

    Dominique

  5. Dominique TSCHANTZ 11 years, 10 months ago

    Just a word again.

    When i save the page with the NaN%, all the set up of the page is destroyed.

    To correct this fact, i move the column to correct the dimension (the dimension reappair… for example 50%)
    When i save the page the dimension disappair (NaN% again) but the set up of the page is OK on my site.

    May be that can help you…

    Best regards,

    Dominique

  6. Andrew Misplon Staff 11 years, 10 months ago

    Hi Dominique. I’ve also seen this error and it was caused by a plugin conflict. Please try de-activating all non-SiteOrigin plugins, then check to see if the issue is resolved. If it was then re-activate your plugins one at a time to find the culprit.

  7. Zefling 11 years, 10 months ago

    I found the origin of the problem : Media File Manager Advanced. If I enable this extension, Page Builder doesn’t work.

  8. Andrew Misplon Staff 11 years, 10 months ago

    Glad you managed to find the solution. Page Builder deploys widget areas and widget in a way not always expected by plugin developers, as a result not all plugins are compatible. If you have a moment, please drop the plugin developer a message and let them know, hopefully over time the compatible group of plugins will become larger. Thanks for letting us know of your update.

  9. Zefling 11 years, 10 months ago

    Media File Manager Advanced was a plug-in test, no vital. I will try to report this problem. Thank you for paying attention to my problem.

  10. Greg Priday Staff 11 years, 10 months ago

    I had a quick look at Media File Manager Advanced. I can’t quite tell why there’s a conflict, but one possibility is that it’s using its own bundled version of jQuery UI. I’ll start creating a list of known incompatible plugins so I can generate warnings within the WordPress admin.

    Thanks for letting us know!

    Dominique, you might be able to fix the issue by following a similar plugin deactivation process.

    https://siteorigin.com/troubleshooting/identifying-plugin-conflicts/

  11. Dominique TSCHANTZ 11 years, 10 months ago

    Hello,

    Super !!
    I thank you very much for your informations !
    Effectively, Media File Manager Advanced was the cause of the problem.
    It’s not a vital Pulgin for me. I disabled it.

    Thank you again for your work and for your advice.

    Best regards,
    Greetings from Switzerland.

    Dominique.

  12. Jenny Smith 11 years, 6 months ago

    I’m seeing the same problem, but with a different plugin: WP Attachments. Deactivating the plugin resolves the NaN% error.

    • Andrew Misplon Staff 11 years, 5 months ago

      Hi Jenny

      Thanks for reporting this conflict. I’ll send the plugin name onto Greg, he’ll get in contact with the developer and see if we can’t resolve the conflict.

  13. gianca 11 years, 5 months ago

    Same problem, but different plugin.
    My issue is with “Comprehensive Google Map Plugin”.
    Cheers.

    • Andrew Misplon Staff 11 years, 5 months ago

      Thanks gianca, we have that plugin reported by multiple users. Greg will be in touch with the author ASAP. Appreciate the feedback.

  14. Steven Harvey 11 years, 4 months ago

    just found another plugin that causes the the nan% issue with Page Builder……

    Rating-Widget: Star Rating System

    • Andrew Misplon Staff 11 years, 4 months ago

      Hi Steven

      Thanks for reporting that conflict. Much appreciated.

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