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Page builder does not safe the new settings

10 years ago · Last reply by Andrew Misplon 10 years ago

I installed the page builder plugin to make my pages as I wanted them which worked perfectly.
Wile trying to edit the pages again yesterday I noticed it wouldn’t safe the new settings anymore and it resets to the setup it already had.

In other support threats with the same problem it is said it might be the problem of conflicting plugins.
I have deactivated all other plugins except the page builder plugin and it is still not working.
The plugins that are said to conflict in those thread are not installed on my website and I have also tried it with multiple (standard) themes.

Are there any other things I could try to see if it is going work properly again?

Thanks for your time.

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Replies

5
  1. Greg Priday Staff 10 years, 11 months ago

    Hi Richard

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

  2. Lery 10 years, 11 months ago

    Oddly enough I came here for this issue as well. I created a new page. I switch to page builder and add a row. I add a text widget to this page and edit that to enter in some dummy text. I click Done and it saves that. I can verify this by going back into Edit on the widget. I then click on Update and when I go back into Edit on the widget, the dummy text is gone.

    I have the following plug-ins installed:

    Black Studio TinyMCE Widget
    Contact Form 7
    Media File Manager Advanced
    Meta Slider

    I disabled all the addons. I no longer had this problem. So I started enabling them one by one and testing. I found that this seems to be caused by Black Studio TinyMCE Widget. Hope it helps.

    Page Builder by SiteOrigin

    SiteOrigin Widgets Bundle
    Wordfence Security

    • Andrew Misplon Staff 10 years, 10 months ago

      Hi Lery

      It’s possible that this was/is a three way conflict. Page Builder and Black Studio work together as far as we can see from some fairly extensive testing. To confirm this, you could try testing with just Page Builder and Black Studio activated.

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