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  1. Andrew Misplon Staff 11 years, 6 months ago

    Hi Dorthe

    Please let us know what you’re seeing and we’ll try assist.

    To pin point the issue, switch over to a default WordPress theme and re-check the problem.
    If the problem is the same try de-activating all non-SiteOrigin plugins and see if there is any change: https://siteorigin.com/troubleshooting/identifying-plugin-conflicts/

  2. Dorthe Meyer 11 years, 6 months ago

    Hi Andrew,
    can you write me at: dome(at)de-sign.dk and I will give you access to the site.

    Thanks

  3. Andrew Misplon Staff 11 years, 6 months ago

    We unfortunately only run email support for our premium themes.

    It’s pretty challenging to move forward with your initial question. From our side we need as much information as possible to successfully resolve a given thread.

    Please let me know if you’ve run through through the steps I suggested in my reply.

  4. Dorthe Meyer 11 years, 6 months ago

    Here is a more thorough explanation:
    I set up several pages in Page Builder and then later I had to upgrade the Theme (Outlet by Pixelstore) and then all the right margins are not aligned any longer. The left margins are, but not the right. There is no indication in the admin of the pages, that shows how this can be.

  5. Andrew Misplon Staff 11 years, 6 months ago

    Super, thanks for filling us in. It sounds like something changed within the theme, perhaps the way it styles widgets. If you don’t want to post a link to your site here then mail it through to [email protected] with a link to this thread included. I’ll then take a look and see if there is perhaps something we can assist with. At the moment though it sounds like a theme related fix might have to be made.

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