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Hi I have installed Buildpress with no problems, apart from some poor theme documentation, and within the last 30 mins the Page Builder by SiteOrigin Plugin is not working. The site still looks ok, but when you click edit page you get a blank white screen.
If you disable the plugin you can get to the edit screen but any page that is set to use the default template (for page builder) the layout is obviously ruined.
Please advise why this is happening? See test site below…
Hi Websiteseveryday
Sorry to hear about the hassle. This could be caused by a plugin conflict or PHP memory shortage. To rule out a plugin conflict, temporarily deactivate all plugins not made by SiteOrigin, do so in one go. Test a Page Builder page. If the problem is resolved, reactivate your plugins one by one, doing a Page Builder test after each activation.
If the problem persists after deactivating all other plugins besides Page Builder then contact your hosts and ask them to increase the PHP memory available to WordPress to 256m. If you’re comfortable doing so yourself, this can be done from wp-config.php.
Hi Andrew,
Here is a full list of all the plugins installed for this site. I dont know which ones are not made by site origin?
Advanced Custom Fields: Repeater Field
Edit
This premium Add-on adds a repeater field type for the Advanced Custom Fields plugin
Version 1.1.1 | By Elliot Condon | Visit plugin site
Select Black Studio TinyMCE Widget
Black Studio TinyMCE Widget
Deactivate | Edit
Adds a new “Visual Editor” widget type based on the native WordPress TinyMCE editor.
Version 2.2.8 | By Black Studio | View details | Home | FAQ | Support | Rate | Follow | Donate
Select Breadcrumb NavXT
Breadcrumb NavXT
Deactivate | Edit | Settings
Adds a breadcrumb navigation showing the visitor’s path to their current location. For details on how to use this plugin visit Breadcrumb NavXT.
Version 5.3.0 | By John Havlik | View details
Select Contact Form 7
Contact Form 7
Settings | Deactivate | Edit
Just another contact form plugin. Simple but flexible.
Version 4.3 | By Takayuki Miyoshi | View details
Select Custom Sidebars
Custom Sidebars
Deactivate | Edit
Allows you to create widgetized areas and custom sidebars. Replace whole sidebars or single widgets for specific posts and pages.
Version 2.1.0.2 | By WPMU DEV | View details
Select Essential Grid
Essential Grid
Deactivate | Edit
Essential Grid – Premium grid plugin
Version 2.0.9 | By ThemePunch | Visit plugin site
Select inSite for WP: personalization made easy
inSite for WP: personalization made easy
Activate | Edit | Delete
inSites are smart, personalized recipes that automatically CHANGE your website at pre determined TRIGGER points (such as Time, Location or Visits etc) to create a richer, more engaged and relevant visitor experience that drives greater conversion.
Version 1.6.3 | By Duda | View details
Select Page Builder by SiteOrigin
Page Builder by SiteOrigin
Deactivate | Edit | Support Forum | Newsletter
A drag and drop, responsive page builder that simplifies building your website.
Version 2.2.1 | By SiteOrigin | View details
Select Portfolio Post Type
Portfolio Post Type
Deactivate | Edit
Enables a portfolio post type and taxonomies.
Version 0.9.1 | By Devin Price | View details
Select Revolution Slider
Revolution Slider
Deactivate | Edit
Revolution Slider – Premium responsive slider
Version 4.6.93 | By ThemePunch | Visit plugin site
Select Simple Lightbox
Simple Lightbox
Settings | Reset | Deactivate | Edit
The highly customizable lightbox for WordPress
Version 2.5.2 | By Archetyped | View details | Feedback & Support
Select SiteOrigin Widgets Bundle
SiteOrigin Widgets Bundle
Deactivate | Edit | Manage Widgets | Support
A collection of all widgets, neatly bundled into a single plugin. It’s also a framework to code your own widgets on top of.
Version 1.5.3 | By SiteOrigin | View details
Select WP Crontrol
WP Crontrol
Deactivate | Edit | Cron Events | Cron Schedules
WP Crontrol lets you view and control what’s happening in the WP-Cron system.
Version 1.3 | By John Blackbourn & Edward Dale | View details
Select WP-Cron Control
WP-Cron Control
Hi :)
Each plugin has the author listed next to the name for example:
Version 1.3 | By John Blackbourn & Edward Dale | View details
All of our plugins say, By SiteOrigin:
Version 1.5.3 | By SiteOrigin | View details
Deactivate all plugins except for SiteOrigin Widgets Bundle and SiteOrigin Page Builder.
Hi Andrew,
But some of these plugins not made by you are included with the theme and shown as necessary for the theme to work so why would they not be compatible or be conflicting?
If your site is live and you’re worried about visitors seeing it with elements down then I recommend using:
https://wordpress.org/plugins/wp-maintenance-mode/
We don’t know if it is a plugin conflict. If it is a conflict we don’t know where it’s coming from.
The initial part of a plugin conflict test is really quick. If the issue doesn’t resolve with all non-SiteOrigin plugins OFF then the test has failed and we can look elsewhere. The test is so quick that we don’t try guess which plugins might be causing the problem. Deactivate all plugins except for Page Builder and Widgets Bundle and then check your pages. If the issue is resolved then you know it’s a conflict and start testing from there.
Hi Andrew,
I have deactivated all plugins accept the two you mention and still have a blank white page when pressing edit page from the browser.
Whats next?
That rules out a plugin conflict. Next, contact your hosts and ask them to increase your PHP memory to 256m. Or, to do it yourself:
https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Hi Andrew,
I see that there was a new version of the SiteOrigin Widgets Bundle plugin. I have updated and now everything (as far as I can tell) is working.
Is / was inSite for WP: personalization made easy plugin part of your theme?
Super :) Glad to hear the update helped.
BuildPress is made by ProteusThemes. I haven’t used it before so I’m not sure if the plugin you’ve mentioned is bundled with BuildPress. You could reach out to theme support and ask them perhaps.
All the best with your site.