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Anton Potapenko
11 years ago · Last reply by Andrew Misplon 11 years ago

I have purchased a theme form Temeforest called BuildPress: http://themeforest.net/item/buildpress-wp-theme-for-construction-business/9323981

I’m building this website here: http://triumph.headmade.ca

After a while the content on the website stop displaying, when browser refreshed the last time it just went blank. If I deactivate the plugin page display ok, bit no proper layout.

Can somebody help please.

URL: http://triumph.headmade.ca

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  1. Andrew Misplon Staff 11 years, 2 months ago

    Hi Anton

    Thanks for reaching out.

    I can start running through this with you but I think you’re likely to get a quick result chatting with the support team over at http://support.proteusthemes.com/hc/en-us.

    We’ve recently worked with the guys over at Proteus over the launch of Page Builder 2.0 +. They’re definitely up to speed with the changes made and might know right away what the problem is.

    Usual troubleshoot steps would be to:

    1. Run pending updates from Dashboard > Updates.
    2. De-activate all plugins besides Page Builder and re-test. If the issue resolves, slowly re-activate your plugins one by one, each time checking the problem.

    Let us know how it goes.

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