Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].
I’m running WP 4.4 and trying to update Page Builder from 2.2.1 to 2.2.2. The update does not complete and I get the error message “Update Failed: Could not create directory.”
Hi Todd
This can happen for a number of reasons. Most of the time it’s to do with folder permission issues. Can you try manually deleting the old version, and installing the new version using FTP.
https://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation