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Page Builder 2.2.2 update fails: Could not create directory

Open 1 reply pluginplugin-page-buildertechnical
Todd Scott
10 years ago · Last reply by Greg Priday 10 years ago

I’m running WP 4.4 and trying to update Page Builder from 2.2.1 to 2.2.2. The update does not complete and I get the error message “Update Failed: Could not create directory.”

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  1. Greg Priday Staff 10 years, 2 months ago

    Hi Todd

    This can happen for a number of reasons. Most of the time it’s to do with folder permission issues. Can you try manually deleting the old version, and installing the new version using FTP.

    https://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation

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