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Page Builder 2.1.4 Visual Editor Not Working on Previous Content

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wn
10 years ago · Last reply by Andrew Misplon 10 years ago

Hello,

For all my content that I created before the Page Builder 2.1.4 update, when I click on Visual Editor widget to edit the content, the visual side does not display text.

However, the Text side shows the html text / code. I can edit and save in this mode. The germinated page is also fine.

And if I add a new row / widget on the same page, I get same results.

However, if I create a new page, add a row and visual widget, it works as expected.

So, this problem is only happening to content created before the update.

And this problem is consistent across various themes and websites.

Please advise.

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Replies

1
  1. Andrew Misplon Staff 10 years, 7 months ago

    Hi wn

    Sorry to hear about the hassle. I’ve checked out a couple of sites already running the Visual Editor widget and the latest versions of all plugins. I’m not able to replicate.

    1. Dashboard > Updates: Is everything up to date?
    2. Could you try a quick plugin conflict test. Turn everything off except SiteOrigin plugins and Black Studio.

    Thanks

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