Hi guys,
Our website is not able to show in a wide screen layout anymore. We have set all the updates. Please help.
No wide screen anymore
This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.
Hi Paul
It looks like the opening body tag of your site is missing. Can you try checking your child theme to make sure you have the necessary code in there to display the header tag? You can also enable the standard Vantage Premium to see if this solves the problem and make sure this is a child theme issue.
I tried both.
It’s also possible that this is plugin related. Can you disable all non-SiteOrigin plugins and see if that fixes the issue? If it does, you can reenable your plugins one by one to diagnose which one is causing the problem.
Can you also email us at [email protected] with a copy of your child theme? Please include a link to this thread so the support ticket is assigned to me.