This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Replies

3
  1. Greg Priday Staff 11 years, 1 day ago

    Hi Paul

    It looks like the opening body tag of your site is missing. Can you try checking your child theme to make sure you have the necessary code in there to display the header tag? You can also enable the standard Vantage Premium to see if this solves the problem and make sure this is a child theme issue.

  2. Paul Willems 11 years, 1 day ago

    I tried both.

  3. Greg Priday Staff 11 years, 1 day ago

    It’s also possible that this is plugin related. Can you disable all non-SiteOrigin plugins and see if that fixes the issue? If it does, you can reenable your plugins one by one to diagnose which one is causing the problem.

    Can you also email us at [email protected] with a copy of your child theme? Please include a link to this thread so the support ticket is assigned to me.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread